You’re more dependent on information technology than ever before and, in a time when your firm is expected to produce more with fewer resources in less time, it’s vital for you to start looking at new ways of using information technology. We know that finding the right IT support for design, architecture, and engineering firms can be a challenge. There are so many managed service providers out there that all seem to make the same claims and promises. That’s where the TNN’s support team stands out from the crowd. We don’t make promises we can’t keep, and we don’t inflate our experience to make ourselves sound good. Instead, we deliver customized maintenance and management with a professionalism that demonstrates the depth of our expertise and pride ourselves on doing things right the first time.

Why Do Firms Need Reliable IT Support?

Firms took the leap into the digital age long ago. We can craft an IT strategy to integrate all your applications under a single umbrella for networking and support. By getting the proper support for all your devices and applications, you can maximize your company’s efficiency and improve your bottom line.

How do we do this?
Well, it begins and ends with a strategic IT manager like TNN who can successfully leverage their technical expertise to provide you with the service you need.

Technical Expertise
You may know design, but you can’t be expected to also keep up with ever-evolving technology, can you? With new complexities emerging, such as employees bringing their own devices to work, changes must be implemented if businesses want to survive in a very competitive environment. It is also important for revenue growth due to the efficiencies it brings to your environment. As a design firm, it is in your best interest that you let an MSP take care of your IT needs.

In short, peace of mind will not come from the “break-fix” computer services guys – it’ll come from an MSP staffed with seasoned experts who can objectively assess and remedy all IT contingencies for the long-term.

Cloud Servers, Hosting, & Private Cloud
We have a wide array of options for you regarding cloud hosting. Once we have had a chance to talk and examine your current IT environment and work processes, we will gladly suggest a cloud hosting option or other improvements to your current systems.

Accessibility
As a design professional, you need to have the ability to access your files anytime and from anywhere. Let’s say you are on-site and suddenly you discover that an important document is needed. You should be able to retrieve that on-demand from any device you carry. Managed IT could have all the files available to you through in-cloud storage.

Office 365 for Work
Many companies have taken advantage of our expertise and have invited us to migrate their email and files to Office 365, giving them access to their company emails whenever they want, wherever they are.

Business Continuity and Disaster Planning
Earthquakes, power outages, and criminal activity all have one thing in common – they can shut down your business for good. How do you prevent that? By planning in advance and executing that plan at the first sign of a big problem. We give you the benefit of years of experience in planning for the unexpected.

In the long run it makes good financial sense to have someone who is proactively monitoring your systems day and night, preventing system breakdowns, especially with extremely sensitive information on your computers and servers. You do not want to wait for disaster to strike to fix the problem. Some of the damage may be irreparable. In addition, breakdowns are costly in terms of lost productivity and business disruption. MSPs like ours specialize in Backup & Disaster Recovery, which is important for minimizing downtime and maintaining business continuity.

Security and Auditing
Knowing what vulnerabilities you have is the beginning of a good cyber-security strategy. By auditing your entire IT infrastructure, we will show you the weak points in your systems, seal up those gaps, and give you the confidence to use your systems to their fullest benefit.

Network Design
A network that is poorly designed constricts the flow of information and leaves you vulnerable to hackers that probe your network looking for vulnerabilities. Whether your current network needs a rework, or you need an entirely new network implementation, partnering with TNN for IT support is the right call.

Network Support
Once your network is set up correctly, it’s important to maintain it properly. Why? Because every new device that you connect to your network brings a new set of variables that need to be addressed to ensure continued high efficiency for the entire system.

Better Growth Management
Your firm probably started with a couple of computers, printers, copiers, and a fax machine. It was easy to take care of all your hardware. Also, during those good old days, nobody was trying to hack into your computers. Your business is now growing. You have a staff of dozens and many desktops, servers, and software packages. Every day it gets increasingly difficult to keep track of new technologies. So, having managed services with cloud security services is not negotiable, really. It has become a necessity for the revenue growth and business continuity of design firms nationwide.

VoIP Phone Systems
VoIP, which stands for Voice over Internet Protocol, is a technology that enables your business to send and receive phone calls over the Internet. Although VoIP systems and traditional landline phone systems process calls differently, your employees won’t notice the difference. What you will notice, in addition to all the cool features, is the savings (typically 30-50%) you see from making the switch.

Imaging Solutions
We offer solutions for your printing, copying, scanning, and faxing needs as well. We are a Sharp-exclusive Multi-Function Printer dealer and have technicians that can service just about anything. To check out our imaging options, go to www.tnnimaging.com.

Does your firm’s IT support team understand how your specialized applications fit into your workflow?

Design tools such as AutoCAD, Pro-E, OrCAD, Allegro, or SOLIDWORKS deliver functionalities that your firm depends on every day. Without these industry-specific applications, and others like them, you can’t deliver the exceptional service your clients are accustomed to receiving from you.

So, what do we do in relation to applications for design firms?

We ensure that they are set up correctly to mesh with the way you work.
We secure them to make sure private information and proprietary content doesn’t become compromised.
We integrate them so they “play nice” with your other software and bring a higher level of efficiency to your processes.

IT Support Requires a High-Impact Strategy

Ensure that your firm has the IT support that it needs to be successful by partnering with the knowledgeable staff of TNN. When we talk about a strategy for your technology, we aren’t talking about trying to sell you unnecessary services.

We have offices in Rancho Cucamonga and Victorville, so anywhere in the Inland Empire and High Desert isn’t more than a stone’s throw away. Give us a call at (888)714-3434 or send us an email at sales@tnnsupport.com and we’ll get working for you!