IT Support That Understands The Mortuary Service Industry

You may have heard that industry-leading, award-winning, unbeatable IT services come down to one specific thing.

Maybe it’s offering the latest, greatest, fanciest, tech gimmicks (which also tend to be the most expensive). Maybe it’s the lowest possible monthly price (coming, of course, with a long list of addendums, conditions, nickel-and-dime fees, etc.)

But what should really matter to you when it comes to your IT company?

Whether or not they understand your business.

Is Your IT Support One-Size-Fits-All?

Too often, IT companies set every one of their clients up with the exact same services. No matter their industry, size, or goals for the future, the client gets the same list of services: monitoring, backup, security processes, etc.

And that’s not to say that these aren’t important IT services. It’s just that they’re the bare minimum. What truly sets an IT company apart from the rest is familiarity and experience with your industry of choice.

Does Your IT Company Understand What You Need From Technology?

You need an IT company that has real expertise with the technology you use, such as:

  • Microsoft Office 365 & G-Suite
    Over the past few years, productivity suites have become more and more popular with businesses of all sizes, in a wide and varied range of industries.It’s the type of solution that has something to offer everyone. Cloud-based technologies, in general, are changing the way organizations like yours view the capabilities of their technology – especially Microsoft Office 365 & G-Suite.

    Both Microsoft Office 365 and G-Suite grant access to cloud storage, 24/7 support, and e-mail using a company domain, or a standard @outlook or @gmail address (which you choose depends on your current set-up and your general preferences). If you’re already using Google or Microsoft-based products, switching to the other can be labor-intensive.

  • DocStar
    Although not as robust a solution as Microsoft Office 365 or G-Suite, DocStar may be exactly what you need. This enterprise content management solution gives you the tools to capture, store, and index any and all documentation you use. Stored in the cloud, you can access these documents with ease, helping to eliminate tedious hard copy files and increase your organization’s mobility.

    Knowing what the client actually wants out of their IT should be the first step to delivering those services, but often the opposite is true. Don’t settle for an IT company that doesn’t understand the mortuary service industry and the technology you need.

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